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Author Topic:   Dealers and the Web
seaduck

Posts: 350
Registered: Dec 2006

iconnumber posted 10-03-2008 04:42 PM     Click Here to See the Profile for seaduck     Edit/Delete Message   Reply w/Quote
It's raining, mercury is retrograde, and I don't feel like working. So here's a question/observation for you all.

I don't 'get' the apparent reluctance of many silver dealers -- people of good reputation -- to use the Web more effectively. For a field where bemoaning the lack of new collectors, and especially young collectors, is common sport, this makes no sense to me.

Background: I am a collector. My husband and I are also serious collectors of paintings and prints. In that field, everyone maintains active websites, showing new inventory images, and frequently showing pricing. We have bought many pieces because we first found them on the web. We have found and developed relationships with dealers, esp in other parts of the country, because, in tracking one artist or another, we found their websites. We maintain a friendly rivalry with a good friend who also collects a couple of "our" artists -- it's a bit of a race to monitor various websites. I should empahasize here that I'm not talking about auctions (we track those, too) -- but about dealers. Usually, we see something, then call. Dealers are very responsive -- they send out jpegs and info by email, and if we are serious, send the piece on approval.

There are a few silver websites that do this. One in particular is outstanding -- material is well photographed and presented, with great descriptions and information, pricing, and new objects are highlighted. I visit it regularly, partly because if I don't stay current, I've found that pieces I would be interested in are marked sold. I have learned from it; I have been introduced to new makers by it --expanding my interests, which I have to say were not initially focused on the periods that this site most typically features. The site engenders credibility and trust in the dealer. And of course I have bought from them.

Maintaing websites isn't quick, easy, or cheap. But it seems increasingly to be an expected cost of business.

So why this gap in silver? Is it generational -- a demographic of older dealers who are reluctant to pursue the technology? If so, I fear that the 'young people aren't into silver' thing will become a self-fulfilling prophesy. Let's face it -- the model of taking a booth at high-end shows is just not a workable business model for many buyers these days -- especially for busy working people, worse for those with kids. For example, I am in New England but have never once been able to attend the Winter Antique Show in NY, much as I would like to.

Would love to hear reactions from dealers and other collectors.......

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Dale

Posts: 2132
Registered: Nov 2002

iconnumber posted 10-19-2008 04:33 PM     Click Here to See the Profile for Dale     Edit/Delete Message   Reply w/Quote
Well, from personal experience I can testify that taking a booth and selling are not really viable right now. Both IS and Wallace have been promising an online cataloge for over a year with nothing online yet. High end silver dealers do not seem to have much on the internet. But lots of mass marketers have reasonable sites selling mass produced flatware.

Recalling the silver dealers I have known, most are considerably older than I am; very few are younger. And we are facing a demographic time bomb: huge inventories will be coming on the market where there seems to be little demand.

My own favorite thing to blame for the lack of young collectors is the continued opposition to dishwashers voiced by dealers. It seems to have turned off lots of people to silver.

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ellabee

Posts: 306
Registered: Dec 2007

iconnumber posted 10-19-2008 07:05 PM     Click Here to See the Profile for ellabee     Edit/Delete Message   Reply w/Quote
we are facing a demographic time bomb: huge inventories will be coming on the market where there seems to be little demand.

Are you referring to the collections and wedding/family silver of the baby boom generation -- the last big cohort to have been outfitted with silver on the occasion of their (our) marriage?

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Dale

Posts: 2132
Registered: Nov 2002

iconnumber posted 10-19-2008 09:00 PM     Click Here to See the Profile for Dale     Edit/Delete Message   Reply w/Quote
What crossed my mind was a dealer I know. He is 78 and has several million dollars invested in his inventory. One of the most knowlegable and helpful dealers around, this will eventually need to be sold. And that alone would flood a market. Most of the dealers I know are older than I am. They have large stores of inventory that their children do not want. And the markets can absorb only at fire sale prices. One case I know of, the children are just holding the silver waiting for it to go up. Then they will scrap. Very sad situation. Anyway, that was on my mind.

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ellabee

Posts: 306
Registered: Dec 2007

iconnumber posted 10-20-2008 03:27 PM     Click Here to See the Profile for ellabee     Edit/Delete Message   Reply w/Quote
Thanks for clarifying, Dale.

Silver coming into the hands of family who regard it only as meltable metal is very sad.

Any possibility that dealers like your friend, who also have serious collections, might be able to arrange something now, while they're still able to control the fate of the collection, with museums or younger dealers?

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Clive E Taylor

Posts: 450
Registered: Jul 2000

iconnumber posted 10-20-2008 07:26 PM     Click Here to See the Profile for Clive E Taylor     Edit/Delete Message   Reply w/Quote
My wife and I used to visit a silver dealer of the old school in Wells, England - his pieces were always worth seeing being always of the highest quality - and his prices astromonic!
But it never worried him that we did not buy anything - he was always keen to show us his best stock.
But he would always sell us buckles (which are my speciality if no-one has realised) at very reasonable prices. Always surprised me..
When he died it was a great loss to everyone - and suddenly numerous poor but keen collectors of small silver all realised he'd been trying to avoid his stock going to what his daughter called "unsuitable hands".
They do still make them like that.

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seaduck

Posts: 350
Registered: Dec 2006

iconnumber posted 10-20-2008 10:42 PM     Click Here to See the Profile for seaduck     Edit/Delete Message   Reply w/Quote
I think blaming dishwashers is a bit of a canard, because they only apply to flatware. What about the wonderful world of holloware or of, dare I say, buckles?

Things start simply. I have found that sterling pieces mean a lot as presents -- simply because they are unusual and they connote quality, even to young people. I loved silver as a teenager, and I am actively trying to infect a niece with the interest: I bought her a wonderful christening mug, engraved with her name and a date 100 years before her own birthday. Will give it to her on her 21st birthday in a couple months. Not sure she'll appreciate it now, but I know she will at some point.

But that story returns to my original point: I bought that piece through a site that specializes in such things. It's a very well-organized site, with photos, info, and pricing, and the proprietor is helpful and wraps everything beautifully, including a card that gives the info about each piece.

Barring direct personal access to wonderful, knowledgeable dealers with great inventory and the time and inclination to teach people, the Web will have to pick up the slack. Dealers in other fields are already on board.

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