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| Author | Topic: Welcome back |
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agphile Posts: 798 |
posted 02-14-2010 06:33 AM
  
Scott When the forums disappeared on Friday I realised I had an addiction - checking for the latest post each time I sat down to my computer. My commiserations for the bother you must have had to get it all fixed and congratulations on succeeding so promptly. NowI can enjoy the (beneficial rather than harmful) addiction again so many thanks! David IP: Logged |
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dragonflywink Posts: 993 |
posted 02-14-2010 08:53 AM
Ditto!  IP: Logged |
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ahwt Posts: 2334 |
posted 02-14-2010 11:11 AM
http://www.smpub.com/cgi-bin/ubb/Ultimate.cgi The link above with the "cgi-bin" was my old link to the forum. I hope everyone finds this change. IP: Logged |
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June Martin Forum Master Posts: 1326 |
posted 02-14-2010 12:16 PM
We'd like to say we intentionally took the forums down to give everyone some time to get something nice for their sweetie on Valentine's Day. Oh, if that were only the case! But we're very glad to be back. The truth is, our web hosting service made a decision to upgrade servers and did not appreciate the full downstream impact of their actions. When made aware of the havoc caused by their change, they were not prepared to address it promptly and effectively. So, it took some persistent, creative and hard headed action on Scott's part to make them see the light. Now that we are back, we will evaluate whether there is a more suitable web hosting site for us. We have been with the current web hosting service for over ten years and aside from some minor bumps in the road, have been operating pretty smoothly. So we are not anxious to change teams without thoroughly considering the alternatives, but may have no choice if their support and insensitivity to customer history continues to worsen. Thanks to all of you for your patience over the last few days and for sticking with us. IP: Logged |
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Scott Martin Forum Master Posts: 11520 |
posted 02-14-2010 12:20 PM
I believe most of the remaining issues are minor house keeping adjustments except for one. ahwt is correct, the most significant to the SSF visitor is that any existing WEB links and book marks/favorites will no longer work. This wouldn't be such a big problem except for the fact that Earthlink, our web hosting ISP, is being insensitive and not allowing us to have a referral/redirect. I have been on the phone most of Thursday/Friday and part of Saturday but the correct person who might facilitate an acceptable compromise solution is not permitted to speak with customers or WEB support directly. On Tuesday I will return to calling Corporate head quarters.... IP: Logged |
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argentum1 Posts: 602 |
posted 02-14-2010 12:37 PM
Recall that recent statement, 'to big to fail'. Have I got news for ISP's. About 12 years ago our local ISP got up on their high horse only to have every single subscriber go elsewhere. That ISP is no longer in existence. In our local newspaper was a story about a gentlman, now 105 years young, who was the last of the line who owned a department store here. The store opened in 1887 and he sold out in 1967 I think. The new owners made big changes that did not go over so after two years they went bankrupt. The 105 year young gentleman said the most important feature of the business was, you guessed it, Customer Satisfaction. He and his brother,a co-owner, knew almost every customers first name and I remember his greeting my great grandmother and my mother by first name. It seems as if those days are gone forever and are sadly missed. IP: Logged |
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swarter Moderator Posts: 2920 |
posted 02-14-2010 01:48 PM
quote: Corporate arrogance is what has brought this country to the present sorry state of affairs, and this is one more example that the lessons have not been learned. Walking away may be the only option. IP: Logged |
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Sgt Silver Posts: 41 |
posted 02-14-2010 01:55 PM
Glad you're up and running again! I have an idea of how much work is was for you. IP: Logged |
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Cheryl and Richard Posts: 154 |
posted 02-14-2010 02:07 PM
To echo agphile, we are surprised at how much we missed you! IP: Logged |
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taloncrest Posts: 169 |
posted 02-14-2010 07:04 PM
I, too, am glad you're back. I usually check out the forum every morning and then every evening before I go to bed. You have been missed. IP: Logged |
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wev Moderator Posts: 4121 |
posted 02-14-2010 07:36 PM
If it wasn't for the forum (and other small dalliances in world of silver), I'd have to find honest work to fill the hours. Mere words of thanks do not suffice -- drinks are on me. IP: Logged |
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chase33 Posts: 362 |
posted 02-14-2010 07:53 PM
I agree, WELCOME BACK! I was having serious withdrawl problems, that I started looking for an SA group. Robert PS: An SA group (Silverholics Anonymous)is for those who have an addiction to silver collecting! Anyone need to join? IP: Logged |
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wev Moderator Posts: 4121 |
posted 02-14-2010 07:57 PM
I'd sooner give up drink -- but they probably have a group for that, too. . . IP: Logged |
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adelapt Posts: 418 |
posted 02-14-2010 08:17 PM
Welcome Back: Thanks Scott and June for getting things back on air again. The cultural deprivation was severe! IP: Logged |
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jersey Posts: 1203 |
posted 02-14-2010 08:52 PM
Hello Welcome Back & Happy Valentines Day to you both! I freaked out when I couldn't acess the site & emailed a friend to ck out the problem, they knew right away what it was . I have info that maybe helpfull & as soon as I get back to my email I will let you know what they suggested. Jersey IP: Logged |
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agleopar Posts: 850 |
posted 02-14-2010 11:42 PM
There are some very tortured souls on this forum and the worst are those of us who both work and play with silver - and you all know who you are! Come on it was only 2, maybe 3 days! If our fearless leaders were not so on the ball with technology WE would be curled up in the corners of our workshops/stores/basements babbling about incuse, double struck, sejant, right facing, eagles in cut cornered marks and be totally useless by Tuesday. Thank you June and Scott for rescuing my Valentine day! IP: Logged |
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Marc Posts: 414 |
posted 02-15-2010 09:51 PM
Hi Scott & June, Yes!.. Your forums mean a lot to all of us. Now if "Customer Service" at Earthlink cared a little more... Thank you both for your time and effort over these many years. Marc IP: Logged |
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salmoned Posts: 336 |
posted 02-16-2010 01:34 PM
Well, I noticed not getting thru, but the email explained the problem - glad I'm not just a lurker. Ditto the appreciation expressed above. IP: Logged |
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Scott Martin Forum Master Posts: 11520 |
posted 02-16-2010 01:46 PM
There is something everyone might help with. If you are familiar with a web site(s) that links to our SSF please let them know they need to change the link to: http://www.smpub.com/cgi-bin/ubb/Ultimate.cgi Thanks IP: Logged |
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middletom Posts: 467 |
posted 02-16-2010 06:21 PM
Scott, I was elsewhere occupied for the weekend so didn't notice you were down. I guess ignorance is bliss. I try to check with you most days, but sometimes have to skip a few. middletom IP: Logged |
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vathek Posts: 966 |
posted 02-23-2010 01:18 PM
from Swarter above: "Corporate arrogance is what has brought this country to the present sorry state of affairs, and this is one more example that the lessons have not been learned. Walking away may be the only option." All too true and sad to boot. IP: Logged |
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